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Terms of Service

Introduction

Welcome to The Positive Guitar! These Terms of Service (“Terms”) govern your use of our website, services, and resources (collectively referred to as “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, we kindly ask you to refrain from using our Services.

Our mission is to empower and inspire individuals to discover the joy of guitar playing in a positive and supportive environment. These Terms explain what you can expect from us and what we expect from you.

User Responsibilities

We aim to create a safe, inclusive, and supportive community. To ensure a positive experience for everyone, we ask that you follow these guidelines when using our Services:

  • Use the Services for personal, non-commercial purposes only.
  • Refrain from sharing offensive, inappropriate, or unlawful content.
  • Do not attempt to misuse, modify, or hack our platform in any way.
  • Respect the rights and privacy of other users.

Failure to comply with these responsibilities may result in the suspension or termination of your account.

Account Management

To access certain features, you may be required to create an account. By creating an account, you agree to provide accurate, up-to-date information and keep it secure by maintaining the confidentiality of your login credentials.

You are responsible for any activity that occurs under your account. Please notify us immediately if you suspect unauthorized access or a security breach.

Payment and Subscription Terms

For paid subscriptions, the following terms apply:

  1. Billing

    • Subscriptions are billed on a recurring basis unless canceled. You will be charged based on the plan selected during sign-up.

  2. Free Trials

    • If offered, free trials are subject to these Terms. At the end of the trial period, your subscription will automatically convert to a paid plan unless canceled.

  3. Cancellations and Refunds

    • You can cancel your subscription at any time through your account settings. Refund requests will be considered on a case-by-case basis as outlined in our Refund Policy.

Intellectual Property

All content on The Positive Guitar platform, including but not limited to lessons, videos, text, graphics, and logos (“Content”), is the property of The Positive Guitar or its licensors. You are granted a limited, non-exclusive, non-transferable license to access the Content for personal use only.

You may not copy, distribute, modify, or create derivative works of our Content without written permission. Unauthorized use of our intellectual property may result in legal action.

Limitation of Liability

The Positive Guitar strives to provide high-quality instruction and a seamless user experience, but we cannot guarantee that the Services will be error-free or uninterrupted.

To the fullest extent permitted by law, The Positive Guitar is not liable for any damages, including but not limited to loss of data, revenue, or opportunity arising from the use or inability to use our Services.

Changes to the Terms

We may update these Terms from time to time to reflect changes in our Services, policies, or applicable laws. Any changes will be posted on this page, and your continued use of the Services after such changes constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions, concerns, or need assistance regarding these Terms, please don’t hesitate to contact us.

  • Email: [email protected]
  • Mailing Address: 193-0802 Inumemachi 134-8 Hachioji City, Tokyo, Japan
  • Business Hours: Monday to Friday, 9 AM - 6 PM (CST)

We genuinely value your trust and are committed to ensuring a transparent, enjoyable experience for all members of our community.

Thank you for choosing The Positive Guitar. Together, we’ll make music and memories that inspire!